Welcome to https://tickytoy.com (the “Website”), owned by Om Mokshi Traders. The Company is engaged in the business of providing an e-commerce marketplace via. the Website for listing, sale, distribution and shipping of Toys. The Company is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any information you share with the Company on the Website. This privacy policy (“Policy”) explains how the Company will collect, use, share and process information in relation to the services provided on the Website.
This Policy shall be deemed to be incorporated into the terms of use of the Website (the “Terms of Use”) and shall be read in addition to the Terms of Use. In the event of any conflict between this Policy and the Terms of Use, the interpretation placed by the Company shall be final and binding on you. This Policy is being framed in view of the Information Technology Act, 2000 read with Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Regulation 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
By accepting this Policy, you understand and agree to the collection, use, sharing and processing of personal information as described herein. If you provide the Company with personal information about someone else, you confirm that (a) such information is accurate and up-to-date; (b) such person is aware that you have provided their information; and (c) they consent to both the disclosure and the use/processing of their information in accordance with this Policy. This Policy applies to all the current and former visitors, users and others who access this Website.
This Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. This Policy does not require any physical, electronic or digital signature.
By accessing or using the Website or otherwise giving us your information, you undertake that you have the capacity to enter into a legally binding contract vide. this Policy, which constitutes a legally binding document between you and the Company under the applicable law, in particular, the Indian Contract Act, 1872. The Company will collect and process your personal and third-party data carefully, only for the purposes described in this Policy and only to the extent necessary as defined herein and within the scope of the applicable legal regulations. This Policy seeks to ensure that any personal information or third-party information handled by the Company is managed in a way that is ethical, compliant and adheres to best industry practices.
Please read the terms and conditions of this Policy carefully, before accessing or using this Website. By accessing or using the Website including its services, you agree to the terms of this Policy. If you are accepting this Policy on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind such person, company or legal entity to these terms.
This Policy describes the types of information the Company collects, why and how the Company uses the information, with whom the Company shares it, and the choices you can make about the Company’s use of the information. This Policy also describes the measures the Company takes to protect the security of the information and how you can contact the Company about its privacy practices.
This Policy describes the Company’s current data protection policies and practices and may be amended/updated from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on the Website. It is recommended that you regularly check this Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Policy.
In case you wish to avail any or all of the services provided by the Company on the Website, the Company shall provide a username and password to you (“Login Credentials”) as set out in the Terms of Use. You hereby explicitly agree that your use and access of the Login Credentials shall be governed by the Terms of Use read with the terms of this Policy and any other agreement that you may enter into with the Company.
Personal Information is defined as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
The Company may collect information from you when you (a) register on the Website through your Facebook, Google, Amazon, Twitter or e-mail account; (b) update or change personal details in your account; (c) use the Website for any of the services being offered thereon; (d) voluntarily participate in campaigns conducted by the Company on the Website or respond to questionnaires published by the Company on the Website (if any); (e) voluntarily complete a customer survey or provide feedback on any of our message boards or via e-mail in relation to the products and services provided on the Website; and (f) when you carry out transactions on the Website.
You hereby acknowledge and agree that all Information is provided by you to the Company voluntarily and the Information provided by you is not subject to any undue influence.
The Company may use cookies to monitor the Website usage including, without limitation, to provide useful features to simplify your experience when you return to the Website, like remembering your login id, your cart details, Information and to deliver relevant content based on your preferences, usage patterns and location.
You are also required to provide your billing address as well as credit/debit card details which may be aligned with third party payment wallets. The Company will use this Information only for processing orders, billing and delivery purposes. For your convenience, the Company or a Company authorised payment gateway saves the billing information and remembers certain details of the payment choices made by you in the event you would like to carry out any other transaction and/or place an order on the Website again.
The Company may also collect Non-Personal Information or Usage Information based on your browsing activity and in relation to your use or access to the Website like your browser type, your Internet Protocol (IP) address, your operating system, your prior search results etc., which may or may not be publicly accessible.
Information collected by the Company from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such information was collected.
The Company uses the Information you provide to (a) manage your account; (b) fulfil your requests for the products and services offered on the Website, i.e., to process and deliver your orders placed on the Website (including to manage payments, fees and charges and collect and recovery money owed to the Company); (c) respond to your inquiries about its offerings and the transactions carried out on the Website; (d) provide you with information about products and services available on the Website and offer you other products and services that the Company believes may be of interest to you; (e) resolve any glitches on the Website including addressing any technical problems; (f) improve the services and content on the Website and your experience of navigating through the Website and carrying out transactions on the Website and; and (f) manage the Company’s relationship with you.
The Company may use your Non-Personal Information or Usage Information for internal business purposes, such as data analysis, research, developing new products and/or features, enhancing and improving existing products and services and identifying usage trends.
Subject to and in accordance with applicable laws, the Company has the right to use your Information for the purpose of conducting promotional/marketing related activities on the Website, including but not limited to, using your Personal Information for making posters/banners to promote the services of the Company.
When you send an email message or otherwise contact the Company through its Website, the Company may use the Information provided by you to respond to your communication by way of SMS, Whatsapp, Facebook, Instagram, Messenger and LinkedIn, Email, Push notifications. The Company may also archive such Information and/or use it for future communications with you to inform you regarding updates, newsletters, offers, new services and promotions.
The Company maintains your Information in electronic form on its devices and on the equipment of the Company’s employees. The Information is made accessible to employees, agents or partners and third-parties only on a need-to-know basis.
The Company does not rent, sell, or share Information with other people or with other non-affiliated entities, except with your consent, to provide services you have requested for or under the following circumstances:
1. The Company may engage third party vendors and/or contractors to perform certain support services, who may have limited access to Information.
2. In order to process your transactions, the Company may direct you to a payment gateway service provider of its own choice, which may have access to the Information provided by you while making such payment.
3. The Company may share Information with government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. This may be done in response to a law enforcement agency’s request.
The Company may engage third party vendors and/or contractors to perform certain support services for the Company, including, without limitation, fulfilment of your orders, software maintenance services, advertising and marketing services, web hosting services and such other related services which are required by the Company to provide its services efficiently. These third parties may have limited access to Information. If they do, this limited access is provided so that they may perform these tasks for the Company and they are not authorized by the Company to otherwise use or disclose Information, except to the extent required by law. The Company does not make any representations concerning the privacy practices or policies or terms of use of such websites, nor does it control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by the Company of the website, the website’s provider, or the information on such website.
The Website may contain links and interactive functionality interacting with the websites of third parties. The Company is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites. Before enabling any sharing functions to communicate with any such websites or otherwise visiting any such websites, the Company strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party websites.
You shall have the right to review your Personal Information and/or SPDI (as the case may be) submitted by you on the Website and to modify or delete any Personal Information and/or SPDI (as the case may be), provided by you directly on the Website. You hereby understand that any such modification or deletion may affect your ability to use the Website. Further, it may affect the Company’s ability to provide its services to you.
To enhance your experience with the Website, many of the web pages use “cookies” and pixel tags and clear gifts on certain pages of the Website. Cookies are text files the Company places in your computer’s browser to store your preferences. Cookies, by themselves, do not tell the Company your e-mail address or other personally identifiable information unless you choose to provide this information to the Company by, for example, registering on the Website. They are designed to hold a marginal amount of data specific to a particular user and website and can be accessed either by the web server or the user device. However, once you choose to furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie. The Company uses cookies to understand site usage and to improve the content and offerings on the Website. For example, the Company may use cookies to personalize your experience on the Website (e.g., to recognize you by name when you return to the Website), save your password in password-protected areas, and enable you to use shopping carts on the Website. The Company may also use cookies to offer you products, programs, or services. Cookies may be placed on the Website by third-parties as well, the use of which the Company does not control.
Session cookies are automatically deleted from your hard drive once a session ends, and most cookies are session cookies. In your browser permits, you may decline the cookies, however, if you decline the cookies, you may be unable to use certain features on the Website and you may be required to re-enter your password frequently. You may opt to leave the cookie turned on.
The Company reserves the right to update, change or modify this Policy at any time and will notify you at least once in a year, or whenever there is a change in the Policy, as the case may be by email or posting a conspicuous notice on the Website in the event of any material revisions to this Policy. The Policy shall come to effect from the date of such update, change or modification.
CONTACT DETAILS
If you have any questions or concerns about this Policy, you may contact the Company at contact@tickytoy.com